INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is NaijaBill?

NaijaBill is a smart bills payment app that lets you buy airtime, data, electricity, cable TV subscriptions, and more — all while earning cashback and unlimited lifetime referral commissions.

How do I sign up?

Signing up is simple. You can register using your Google or Apple account (OAuth). No password is required — just secure your account with a personal transaction PIN.

How does the referral system work?

Enjoy unlimited commission on all their transactions for life. Invite friends, watch them use NaijaBill, and keep earning — even while you sleep!

Is my money safe on NaijaBill?

Yes. Your wallet and transactions are protected with advanced encryption. Your transaction PIN is known only to you, and all payments are processed securely.

What happens if my transaction fails but my money is deducted?

If your payment fails but your account is debited, don’t worry — most refunds are processed automatically immediately or within 12 hours. If you don’t see the refund after this time, simply contact our support team through the app, and we’ll resolve it quickly.

Can I delete my account if I no longer want to use NaijaBill?

Yes. You can delete your account directly from the app at any time. This will remove your personal information and stop future transactions, except where records must be retained by law.

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